Email Marketing Services, Inc Privacy Policy

This Privacy Policy is effective as of January 1, 2024.

The purpose of this Privacy Policy is to inform you of our policies and procedures for the collection, use and disclosure of information through https://listmatch.co (the “Site”), and any other websites, features, applications, widgets or online services that are owned or controlled by Email Marketing Services, Inc. or its affiliates or service providers (collectively, “Email Marketing Services”) and that post a link to this Privacy Policy (together with the Site, the “Service”), as well as any information Email Marketing Services collects offline in connection with the Service. It also describes the choices available to you regarding the use of, your access to, and how to update and correct your personal information. Note that we combine the information we collect from you from the Site, through the Service generally, and offline. If you do not agree to any part of this Privacy Policy, then we cannot provide the Service to you, and you should not proceed with accessing the Site.

By accessing or using the Service, you consent to the information collection, disclosure and use practices described in this Privacy Policy. Please note that certain features or services referenced in this Privacy Policy may not be offered on the Service at all times.

Information Collection

Email Marketing Services collects the following types of information:

Information You Provide to Us
Information Received from the Third Parties

We also may receive information about you from third parties. For example, we may supplement the information we collect with outside records or third parties may provide information in connection with a co-marketing agreement or at your request (such as if you choose to sign in with a third-party service). If we combine the information we receive from others with information we collect through the Service, we will treat the combined information as described in this Privacy Policy.

Information Collected from Users Automatically

We and our third party service providers, including analytics and third party content providers, may automatically collect certain information from you whenever you access or interact with the Service. This information may include, among other information, the browser and operating system you are using, the URL or advertisement that referred you to the Service, the search terms you entered into a search engine that led you to the Service, areas within the Service that you visited, and other information commonly shared when browsers communicate with websites. We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you and to improve marketing, analytics, and site functionality.

The information we collect also includes the Internet Protocol (“IP”) address or other unique device identifier (“Device Identifier”) for any device (computer, mobile phone, tablet, etc.) used to access the Service. A Device Identifier is a number that is automatically assigned or connected to the device you use to access the Service, and our servers identify your device by its Device Identifier. Some mobile service providers may also provide us or our third party service providers with information regarding the physical location of the device used to access the Service.

Technologies We Use
3rd Party Services & Uses
Google Analytics Google Analytics is a web analytics service offered by Google that tracks and reports website traffic.
Authorize.net Authorize.net is the online payment processor we use to accept payments.
OptinMonster OptinMonster is an online lead generation software and conversion optimization tool.
Facebook Tracking Pixels Facebook pixel is an analytics tool that allows us to measure the effectiveness of our advertising by understanding the actions people take on the Site.
Linkedin Tracking Pixels Linkedin pixel is an analytics tool that allows us to measure the effectiveness of our advertising by understanding the actions people take on the Site.
Microsoft Clarity Microsoft Clarity is an analytics tool that allows us to measure the effectiveness of our advertising by understanding the actions people take on the Site.
tawk.to Tawk.to allows us to monitor and chat with visitors on the Site and mobile apps.
Feedback

We collect feedback from Email Marketing Services Users about their experience with our Service. Please note that any feedback you provide via the Service is publicly viewable via the Service. On very rare occasions, we may remove feedback pursuant to the relevant provisions of our Terms of Service, including the Terms of Use.

Social Networking Services

You may register to join the Service directly via the Service or by logging into your account with a third party social networking service (“SNS”) via our Service (e.g., Facebook, LinkedIn, Google and other third party services that let you sign in using your existing credentials with those services). If you choose to register via an SNS or to later link your account with the Service to your account with an SNS, we will use the Personal Information you have provided to the SNS (such as your name, email address, gender and other information you make publicly available via the SNS) to create your account. Note that the information we collect from and through a SNS may depend on the privacy settings you have set with the SNS and the permissions you grant to us in connection with linking your account with the Service to your account with an SNS. Other than what we may share with the SNS as described below, the Personal Information a SNS has about you is obtained by the SNS independent of our Service, and Email Marketing Services is not responsible for it.

The Email Marketing Services Service also may permit additional interactions between it and a third party website, service, or other content provider, such as enabling you to “like” or share content to a third party SNS. If you choose to “like” or share content, or to otherwise share information from or via our Service with a third party site or service, that information may be publicly displayed, and the third party may have access to information about you and your use of our Service (and we may have access to information about you from that third party). These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Your interactions with third parties through an SNS or similar features are governed by the respective privacy policies of those third parties.

You represent that you are entitled to use your SNS account for the purposes described herein without breach by you of any of the terms and conditions that govern the SNS, and without obligating Email Marketing Services to pay any fees or making Email Marketing Services subject to any usage limitations imposed by such SNS. You can disable the link between your Email Marketing Services account and your SNS account at any time though the “Settings” section of our Service. Please note that your relationship with any SNS is governed solely by your agreement(s) with such SNS. If your SNS account terminates, then functions enabled through the link between your Email Marketing Services account and your SNS account will terminate as well.

How We Respond to Do Not Track Signals

Please note that your browser setting may allow you to automatically transmit a “Do Not Track” signal to websites and online services you visit. There is no consensus among industry participants as to what “Do Not Track” means in this context. Like many websites and online services, Email Marketing Services does not alter its practices when it receives a “Do Not Track” signal from a visitor’s browser. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com

Use Retention of Own Information

How We Use Information We Collect

Unless you request that we delete certain information (see Your Choices and Opting Out section, below), we retain the information we collect for at least 5 years and may retain the information as long as needed for our business and legal purposes.

Information Sharing and Disclosure

We may share aggregated Non-Identifying Information and we may otherwise disclose Non-Identifying Information (including, without limitation, Hashed Information) to third parties. WE DO NOT SHARE YOUR PERSONAL INFORMATION WITH THIRD PARTIES FOR THOSE THIRD PARTIES’ MARKETING PURPOSES UNLESS WE FIRST PROVIDE YOU WITH THE OPPORTUNITY TO OPT-IN TO OR OPT-OUT OF SUCH SHARING. We may also share the information we have collected about you, including Personal Information, as disclosed at the time you provide your information, with your consent, as otherwise described in this Privacy Policy, or in the following circumstances:

Analytics Providers, Ad Servers and Similar Third Parties

Email Marketing Services works with (or may in the future work with) network advertisers, ad agencies, analytics service providers and other vendors to provide us with information regarding traffic on the Service, including pages viewed and the actions taken when visiting the Service; to serve our advertisements on other web sites, within mobile apps and elsewhere online; and to provide us with information regarding the use of the Service and the effectiveness of our advertisements. Our service providers may collect certain information ab

services, they may set and access their own tracking technologies on your device (including cookies and web beacons), and may use that information to show you targeted advertisements. Some of these parties may collect Personal Information when you visit the Service or other online websites and services. We may also share certain Non-Identifying Information with these parties, including Hashed Information, in connection with the services they provide to us.

While we may use a variety of service providers to perform advertising services, some of these companies are members of the Network Advertising Initiative (“NAI”) or the Digital Advertising Alliance (“DAA”) Self-Regulatory Program for Online Behavioral Advertising. You may want to visit https://thenai.org/opt-out/, which provides information regarding targeted advertising and the “opt-out” procedures of NAI members. You may also want to visit http://www.aboutads.info/choices/, which provides information regarding targeted advertising and offers an “opt-out” by participating companies in the DAA Self-Regulatory Program. You may also opt-out by contacting us at https://www.listmatch.co/#Uot36IBRETmNqKL9ZgvmdV9Rh9CmqbgX. Please note that opting out through these mechanisms does not opt you out of being served advertising, and you will continue to receive generic ads while online.

Your Choices and Opting Out

Registered Email Marketing Services Users may update their choices regarding the types of communications you receive from us through your online account. You also may opt-out of receiving marketing emails from us by following the opt-out instructions provided in those emails. Please note that we reserve the right to send you certain communications relating to your account or use of the Service (for example, administrative and service announcements) via email and other means and these transactional account messages may be unaffected if you opt-out from receiving marketing communications. You may opt-out of receiving text messages by replying “STOP” to any text message received. Registered Email Marketing Services Users who access the Service by using an Email Marketing Services mobile application may, with permission, receive push notifications. Similarly, registered Email Marketing Services Users who access the Service by using certain desktop browsers may, with permission, receive push notifications. Notification preferences can be modified in the settings menu for the mobile application or the applicable browser

Changing Your Information or Closing Your Account

Upon request Email Marketing Services will provide you with information about whether we hold any of your Personal Information. You are responsible for maintaining the accuracy of the information you submit to us, such as your contact information. You may access, correct, or request deletion of your personal information by making updates to that information or by contacting Email Marketing Services through your online account. If you request to access all Personal Information you’ve submitted, we will respond to your request to access within 30 days. If you completely delete all such information, then your account may become deactivated. If your account is deactivated or you ask to close your account, you will no longer be able to use the Service. If you would like us to delete your account in our system, you can do so by contacting us at https://www.listmatch.co/#Uot36IBRETmNqKL9ZgvmdV9Rh9CmqbgX”. We will use commercially reasonable efforts to honor your request; however, certain information will actively persist on the Service even if you close your account, including messages you posted to the Service. In addition, your Personal Information may remain in our archives and information you update or delete, or information within a closed account, may persist internally or for our administrative purposes. It is not always possible to completely remove or delete information from our databases. In addition, we typically will not remove information you posted publicly through or on the Service. Bear in mind that neither you nor Email Marketing Services can delete all copies of information that has been previously shared with others on the Service.

Security

Email Marketing Services takes commercially reasonable steps to help protect and secure the information it collects and stores about Email Marketing Services Users. All access to the Site is encrypted using industry-standard transport layer security technology (TLS). When you enter sensitive information (such as tax identification number) we encrypt the transmission of that information using secure socket layer technology (SSL). We also use HTTP strict transport security to add an additional layer of protection for our Email Marketing Services Users. But remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. Thus, while we strive to protect your personal data, Email Marketing Services cannot ensure and does not warrant the security of any information you transmit to us.

International Transfer or Personal Information

Email Marketing Services is a United States company and the Site and Service is intended only for United States residents. If you are located outside the United States and choose to provide information to us, Email Marketing Services transfers Personal Information to the United States for processing. The U.S. may not have the same data protection laws as the country in which you initially provided the information. When we transfer your information to the U.S., we will protect it as described in this Privacy Policy. By visiting the Service, or providing Email Marketing Services with any information, you represent to us that you are a resident of the United States, that only United States laws apply to your use of the Site and Service and that you fully understand and unambiguously consent to the processing and storage of your information in the United States.

Links to Other Sites

Our Service contains links to other websites. If you choose to click on a third party link, you will be directed to that third party’s website. The fact that we link to a website is not an endorsement, authorization or representation of our affiliation with that third party, nor is it an endorsement of their privacy or information security policies or practices. We do not exercise control over third party websites. These other websites may place their own cookies or other files on your computer, collect data or solicit Personal Information from you. We encourage you to read the privacy policies or statements of the other websites you visit.

Your Profile

The profile you create on our site will not be publicly accessible unless otherwise indicated. Your profile and Personal Information may be shared with certain trusted third parties to perform functions and provide services to us, including, without limitation, hosting and maintenance, billing, customer relationship, database storage and management, and direct marketing campaigns, but only to the extent necessary to perform these functions and provide such services, and only pursuant to binding contractual obligations requiring such third parties to maintain the privacy and security of your data. You may change the privacy settings of your profile through your account portal.

Phishing

Phishing websites imitate legitimate websites in order to obtain personal or financial information. Identity theft and the practice currently known as “phishing” are of great concern to Email Marketing Services. For more information about phishing, visit the website of the Federal Trade Commission at http://www.consumer.ftc.gov/articles/0003-phishing. In addition, if you believe you have received an email or had a similar interaction with a third party pretending to be Email Marketing Services, please report it at Contact US Form.

Cookie Policy

Email Marketing Services uses “cookies” in conjunction with the Site and Service to obtain information. A cookie is a small data file that is transferred to your device (e.g., your phone or your computer) for record-keeping purposes. For example, a cookie could allow the Service to recognize your browser, while another could store your preferences and other information. Your browser may allow you to set how it handles cookies, such as declining all cookies or prompting you to decide whether to accept each cookie. But please note that some parts of the Service may not work as intended or may not work at all without cookies.

Types of Cookies

There are two types of cookies used on the Site, namely “persistent cookies” and “session cookies”. Session cookies will normally expire when you close your browser, while persistent cookies will remain on your device after you close your browser and can be used again the next time you access the Site.

Email Marketing Services Cookies

Email Marketing Services may place our cookies on your device via the Site. Accordingly, our Privacy Policy will apply to our treatment of the information we obtain via our cookies. The Site may also use other technologies with similar functionality to cookies, such as web beacons and tracking URLs to obtain Log Data about users. We may also use web beacons and tracking URLs in our messages to you to determine whether you have opened a certain message or accessed a certain link.

Third Party Cookies

We may also allow our business partners to place cookies on your device. For example, we might interface with Facebook, in which event Facebook might also set cookies on your device. As further explained below, third parties may also place cookies on your device for advertising purposes.

How We Use Email Marketing Services Cookies

Email Marketing Services uses cookies for a number of purposes, such as the following:

Third Party Cookies Uses and Settings 
Disabling Cookies

Most browsers automatically accept cookies, but you can modify your browser setting to decline cookies by visiting the Help portion of your browser’s toolbar. If you choose to decline cookies, please note that you may not be able to sign in, customize, or use some of the interactive features of the Site.

Changes to this Cookie Policy

We can change this Cookie Policy at any time. If we make material changes to the Cookie Policy, we will let you know either by posting the changed Cookie Policy on the Site or by sending you an email. It’s important that you review the changed Cookie Policy. If you do not wish to agree to the changed Cookie Policy, then we cannot continue to provide the Site to you, and your only option is to stop accessing the Site and deactivate your Email Marketing Services account.

Changes to this Privacy Policy

Email Marketing Services may update this Privacy Policy at any time and any changes will be effective upon posting. In the event that there are material changes to the way we treat your Personal Information, we will display a notice on the Site prior to the change becoming effective. We may also notify you by email, in our discretion. However, we will use your Personal Information in a manner consistent with the Privacy Policy in effect at the time you submitted the information, unless you consent to the new or revised policy.

Contacting Us

If you have any questions about this Privacy Policy, please contact us through our Website: https://www.listmatch.co/#Uot36IBRETmNqKL9ZgvmdV9Rh9CmqbgX/ or by mail addressed to:

Email Marketing Services, Inc.
1910 South Highland Ave Suite 280
Lombard, IL 60148

California Residents

Your California Privacy Rights

The California Consumer Privacy Act of 2018 (“CCPA”) provides certain rights to residents of California. This section of the Privacy Policy applies if you are a natural person who is a resident of California (“California Consumer”) and use our Services. This Addendum supplements the information in the Privacy Policy. However, this Addendum is intended solely for, and is applicable only as to, California Consumers.

IF YOU ARE NOT A CALIFORNIA CONSUMER (OR A RESIDENT OF CALIFORNIA), THIS DOES NOT APPLY TO YOU AND YOU SHOULD NOT RELY ON IT.

IF YOU ARE A CALIFORNIA CONSUMER (OR A RESIDENT OF CALIFORNIA), YOUR CALIFORNIA PRIVACY RIGHTS SUPPLEMENT THE PRIVACY POLICIES OF Email Marketing Services. YOUR CALIFORNIA PRIVACY RIGHTS SHALL GOVERN YOUR RELATIONSHIP WITH Email Marketing Services TO THE EXTENT THEY EXPAND OR ARE IN CONFLICT WITH OUR STANDARD PRIVACY POLICIES STATED ABOVE. OUR STANDARD PRIVACY POLICIES SHALL OTHERWISE GOVERN SUCH RELATIONSHIP.

CCPA Request Log for 2023

For the State of California in the United States Only
Item Total Requests
Requests Delete personal information 0
Requests to know or access what personal information we are collecting 0
Requests to know what personal information we are selling or sharing and to whom 0
Requests to opt out of sale or sharing of personal information 0
Requests to limit the use and disclosure of sensitive personal information. 0
Median response days for above requests: 1
Mean response days for above requests: 1

All Requests including California:
Item Total Requests
Requests Delete personal information 0
Requests to know or access what personal information we are collecting 0
Requests to know what personal information we are selling or sharing and to whom 0
Requests to opt out of sale or sharing of personal information 0
Requests to limit the use and disclosure of sensitive personal information. 0
Median response days for above requests: 1
Mean response days for above requests: 1

Your Rights as an Individual California Resident

Right to Access / Disclosure: to have access to your Personal Information upon simple request – that is, you may receive a copy of such data upon receipt of a verifiable request, along with other information related to the collection or processing (see the “How to Contact Us for CCPA Requests “ section below for more information).

Disclosure of Direct Marketers: to have access upon simple request, and free of charge, the categories and names of addresses of third parties that have received Personal Information for direct marketing purposes (see the “Direct Marketers Disclosure” section below for more information).

Collecting, Selling, Sharing, or Disclosing Personal Information: upon receipt of a verifiable request, to obtain a list of:

Please contact us at the information in “How to Contact Us for CCPA Requests” below in relation to exercising these rights. Note that we may ask you to verify your identity before responding to such requests.

Direct Marketers Disclosure

Please contact us at the information in “How to Contact Us for CCPA Requests” below in relation to exercising these rights. Note that we may ask you to verify your identity before responding to such requests.

To make such a request, please provide sufficient information for us to determine if this applies to you, and attest to the fact that you are a California resident. Please also provide a current California address for our response. You may make this request in writing to us at the below address. Any such request must include “California Privacy Rights Request” in the first line of the description, and include your name, street address, city, state and ZIP code. Please note that we are only required to respond to one request per customer each year, and we are not required to respond to requests made by means other than through the address provided for this purpose below. Note that responsive information may be provided in a standardized format that is not specific to you.

Categories of Personal Information We Collect, Use and Share

Email Marketing Services has or could in the future collect the following categories of your Personal Information, and we use and share such Information a described below.

Identifiers (such as online identifiers, IP address, mobile ad identifiers, other online or advertising platform identifiers)

3rd Party Use
Google Analytics Google Analytics is a web analytics service offered by Google that tracks and reports website traffic.
Authorize.net Authorize.net is the online payment processor we use to accept payments.
OptinMonster OptinMonster is an online lead generation software and conversion optimization tool.
Facebook Tracking Pixels Facebook pixel is an analytics tool that allows us to measure the effectiveness of our advertising by understanding the actions people take on the Site.
Linkedin Tracking Pixels Linkedin pixel is an analytics tool that allows us to measure the effectiveness of our advertising by understanding the actions people take on the Site.
Microsoft Clarity Microsoft Clarity is an analytics tool that allows us to measure the effectiveness of our advertising by understanding the actions people take on the Site.
tawk.to Tawk.to allows us to monitor and chat with visitors on the Site and mobile apps.
Your Rights as an Individual California Resident
Your Preferences

You can change your information and preferences at any time by editing your data online at https://listmatch.com/privacy/,by emailing us at dataprivacy@listmatch.com, or by mailing a letter to the address shown below:

Email Marketing Services, Inc.
PO BOX 1987
Lombard, IL 60148.

Submitting A Verifiable Request

As mentioned above, California residents have certain rights to access, delete, or otherwise control the use, collection, and/or disclosure of their information. Email Marketing Services will respond to an individual’s “verifiable request” to exercise his or her rights under such laws – that is, where Email Marketing Services has received a request purporting to be from a particular individual, and Email Marketing Services has been able to verify the individual’s identity. The need to verify an individual’s identity is critical to protecting your information and ensuring that your information is not shared with anyone pretending to be you or someone who is not authorized to act as your agent on your behalf.

You may submit a verifiable request via either method listed in the “How to Contact Us for CCPA Requests” section below, or as otherwise provided on our Website. Email Marketing Services will ask you to provide information about yourself so that we can verify your identity as part of this process. This information may include your name, your address, your account information, and any other information deemed necessary by Email Marketing Services to reasonably verify your identity so we can ensure that your information is not shared with anyone impersonating you.

We may ask for additional information if we have difficulty confirming your identity. We will not share your information or honor other requests in those situations in which we are unable to confirm a request for your information is a “verifiable request.”

Under California law a consumer can appoint an “authorized agent” to make certain verifiable requests upon their behalf, such as the right to know what information we collect about the consumer or to request deletion of the consumer’s information. Because the security and privacy of your information is paramount, we will ask that you identify and provide permission in writing for such person to act as your authorized agent and exercise your applicable rights under California law in such situations. This may require us to contact you directly and alert you that an individual has claimed to be your agent and is attempting to access or delete your information. We will also independently verify your identity to ensure that an unauthorized person is not attempting to impersonate you and exercise your rights without authorization. We will not share your information or honor any other requests in those situations where you cannot or do not grant permission in writing for an identified authorized agent to act on your behalf or where we cannot independently verify your identity.

How to Contact Us for CCPA Requests

If you have questions about this Privacy Policy, the practices of this Site, your dealings with this Site or our Services, including but not limited to an information, deletion request or opt-out request, please contact Email Marketing Services:

Your request should include your name, your address, your account information, the nature of your request and any other information we need to reasonably verify your identity.

Children’s Privacy

All of our Services, including our Website, are intended for adult audiences, and are not meant to address anyone under the age of 18 (“Children”). .

We do not knowingly collect Personal Information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has violated this Privacy Policy and provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we will take steps to remove that information from our servers.

“Do Not Track” Signals Under California Online Protection Act

We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser. We may track consumers’ online activities over time and across third-party websites or online services. As we mentioned elsewhere, you can modify your browser’s settings to change its acceptance of tracking technologies.

Third parties may collect data that relates to you. We cannot control third parties’ responses to do-not-track signals or other such mechanisms. Third parties’ use of data relating to you and responsiveness to do-not-track signals is governed by their respective privacy policies.

Difficulty Accessing Our Privacy Policy?

Individuals with disabilities who are unable to usefully access our Privacy Policy online may contact us at the above-listed contact information to inquire how they can obtain a copy of our Privacy Policy in another, more easily readable format.